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Frequently Asked Questions
Find quick answers to common questions about AFOS
What is the monthly cost of your app?
Our app offers five editions: TMR, Nutritionist, Professional, Pro + TMR and Corporate. The license is priced per user, with options for monthly or annual billing. Annual subscriptions come with a discount, and we also offer 3-year and 5-year contracts with significant discounts. Please contact our sales team for specific pricing details based on your chosen edition and subscription length.
Which methods of payment do you accept?
We accept a wide range of payment methods, including credit and debit cards, bank transfers, and popular online payment platforms. If you have specific payment preferences, feel free to reach out to us, and we'll do our best to accommodate them.
Why is the Corporate edition more expensive?
The Corporate edition is priced higher because it offers premium features designed for large-scale operations. This includes an unlimited number of users, custom-tailored features to meet specific business needs, and a private cloud infrastructure for enhanced security and performance. These advanced capabilities make it ideal for enterprises looking for a comprehensive and fully customizable solution.
Is the service available globally?
Yes, our service is available globally. AFOS is a cloud-based solution, allowing you to access it from anywhere in the world with an internet connection.
How secure is AFOS?
AFOS is designed with robust security measures to protect your data. We use industry-standard encryption for data transmission and storage, ensuring that your sensitive information is safe. Our cloud infrastructure is regularly updated with the latest security patches, and we implement strict access controls to ensure only authorized users can access your account. Additionally, regular backups are conducted to prevent data loss. Your security is our top priority.
Is a credit card needed to create an account?
No, a credit card is not required to create an account. You can sign up for free and explore the basic features of AFOS without entering any payment details. A credit card will only be needed when you choose to upgrade to a paid plan.
Do you have any local branches?
While our primary operations are based online, we have a network of local representatives in various regions who provide assistance. Additionally, our dedicated support team is available every day to help with any questions or issues you may have.
Can I cancel at any time?
Yes, you can cancel your subscription at any time. Upon cancellation, you will retain access to your account and services for the remainder of your billing period, after which no further charges will be applied.
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